Terms of Service

Last Updated: April 29, 2025

1. Introduction

Welcome to Alcatraz RP ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Alcatraz RP website, services, and applications (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

3. Account Registration

3.1 Discord Authentication

Our Services use Discord for authentication. By creating an account, you agree to provide accurate and complete information and to update such information to keep it accurate and current.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscriptions and Purchases

4.1 Payments and Billing

When you purchase a subscription or one-time item through our Services, you agree to pay all fees associated with such purchase. All payments are processed through Stripe, and you agree to Stripe's Terms of Service when making a purchase.

4.2 Subscription Renewals

Subscriptions automatically renew at the end of each subscription period unless canceled. You can cancel your subscription at any time through your account settings.

4.3 Refund Policy

All purchases are final and non-refundable unless otherwise required by applicable law.

5. Discord Integration

5.1 Role Assignment

When you purchase a subscription, you will be assigned specific roles in the Alcatraz RP Discord server. These roles may be removed if your subscription is canceled or expires.

5.2 Ticket Creation

Certain purchases may create support tickets in our Discord server. You agree to use these tickets only for their intended purpose.

6. User Conduct

You agree not to:

  • Use the Services in any manner that could interfere with, disrupt, negatively affect, or inhibit other users from fully enjoying the Services
  • Use the Services in any way that violates applicable laws or regulations
  • Engage in any fraudulent activity or deceptive practice
  • Attempt to circumvent any security or access restrictions of the Services
  • Share your account credentials with any third party

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by Alcatraz RP or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7.2 Limited License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial purposes.

8. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALCATRAZ RP, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES.

11. Indemnification

You agree to defend, indemnify, and hold harmless Alcatraz RP, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney fees and costs, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

12. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

15. Contact Us

If you have any questions about these Terms, please contact us at support@alcatrazrp.com.